Who is responsible
SCOPE PROJECT DELIVERY LTD, trading as SCOPE Project Delivery, is responsible for the personal information described here.
Company number: 17057252. Registered in England and Wales.
Privacy enquiries: ScopeProjectDelivery@outlook.com.
Information we collect
Enquiries may include your name, company, email, telephone number, project location, delivery stage and project description.
We receive these details from you through the enquiry form, email or subsequent correspondence.
Hosting and security providers may process IP addresses, browser details and request records to deliver and protect the website.
Please exclude sensitive personal information and confidential project documents from the enquiry form.
How we use information
We use enquiry information to assess project requirements, respond, prepare proposals and maintain correspondence.
We rely on legitimate interests when managing business enquiries and communicating with organisational representatives.
Those interests are assessing potential appointments, providing relevant responses and maintaining business records.
Where you personally request an appointment, processing may also be necessary to take steps towards a contract.
Information needed for statutory records is processed to meet legal obligations. Enquiries do not subscribe you to marketing.
Service providers
FormSubmit receives enquiry form data and sends it to our email account. Microsoft provides the Outlook email service.
OpenAI Sites and Cloudflare provide website hosting, delivery and security services.
Providers process data under their applicable terms and privacy arrangements. We may also share relevant records with professional advisers or authorities when required.
Provider information: FormSubmit privacy terms, Microsoft privacy statement, OpenAI privacy policy and Cloudflare privacy policy.
International processing
Our providers operate internationally. Website and enquiry information may be processed outside the UK, including the United States.
Provider privacy notices describe their processing and transfer arrangements. Contact us for information about the arrangements relevant to your enquiry.
You can contact SCOPE directly by email if you prefer to avoid the website form service.
How long information is kept
Enquiry records are retained while discussions remain active and normally for up to 12 months after the last substantive contact.
If an enquiry becomes an appointment, relevant records form part of the client file. Contract and accounting records may be kept for up to six years after completion.
Records may be retained longer where legislation, an unresolved dispute or a continuing legal requirement makes this necessary.
Hosting, email and form providers apply their own service retention arrangements.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or a portable copy of your personal information.
You may object where processing relies on legitimate interests. Some rights have legal limits.
To exercise your rights, email ScopeProjectDelivery@outlook.com. We may need information to verify your identity.
We do not use website enquiry data for decisions based solely on automated processing.
Concerns and complaints
Please contact SCOPE if you have a concern about your information.
You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Changes to this notice
This notice was updated on 10 October 2026. We will update this page when the website’s information practices change.
See our cookie policy for website storage and security information.